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Operational Update

Last Updated: 21st December


Our offices are closed until 10.00am on Tuesday 2nd January 2024.

This website will remain active and will accept orders throughout the holiday period but purchases will not be processed until after our return on 2nd January.

Thank you for your custom and support in 2023 and we look forward to being of service in 2024.


Parcel deliveries may take longer than the normal delivery timescales during the period up to Christmas.

We are aware that some Royal Mail delivery timescales are already falling behind schedule and therefore recommend that orders required for Christmas are placed as early as possible.

Delays to Royal Mail deliveries are beyond our control and whilst we will make every effort to dispatch orders on time, delays to expected delivery schedules are happening, particularly in more remote and rural areas.

Latest Recommended Order Dates for Pre-Christmas Deliveries:

We recommend that orders £250 and over that are required by Christmas are placed by 1pm Tuesday 19th December 2023.

We recommend that orders under £250 for dispatch on the basis of ‘3-5 working days’ are placed by 1pm on Friday 15th December 2023.

Adherence to these dates will provide the best opportunity for your order to be delivered in time for Christmas.

Final Pre-Christmas order dispatch will be at 1pm Thursday 21st December 2023. Orders placed after this time will be dispatched from Tuesday 2nd January 2024, following our holiday closure period.